FAQs
Q: Where are you located ?
A: We located in Guangzhou, Guangdong, China.
Q: Which destination do you ship to? How long does the delivery take?
A: We ship worldwide. It normally takes 6-15 days . For more details, you can check our Shipping Policy .
Q: What forms of payment do you accept?
A: MAH accepts the following forms of payment for online purchases:
Visa, American Express, MasterCard, Diners Club, Discover and PayPal
Q: How will my delivery be shipped?
A: CNE Express(https://www.cne.com/English/) functions as our logistics partner to ship out MAH products. They will choose the carrier that they think works best for our customers.
Q: I ordered more than one item. Will they all be delivered at the same time?
A: The items will be delivered at the same time.
Q: Can I change the delivery address of my package after it has been shipped out?
A : Unfortunately, we cannot change the shipment once the product is in route.
Q: What do I need to do when I received a different product than what I ordered?
A: Please contact customer support at service@mah-official.com.
Q: Do you charge for customs, taxes, VAT or any other extra fees?
A: When you order from a country your cart total will indicate the total purchase cost including taxes and no other fees are added.