If you are having trouble logging in or placed an order as a Guest, we are available to help.

Please reach out to us on service@mah-official.com to initiate your return.

MAH product that is purchased online (excluding promotional or sale items) can be returned within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags. The condition of the returned item is left at the discretion of MAH.

This return policy only applies to purchases from our online store. If you are looking to return a MAH product purchased from another retailer, please contact the retailer directly.

We stand behind the quality of our bags and accessories with a Limited Lifetime Warranty — our guarantee that every MAH item is free of material and manufacturing defects. This warranty is valid for the duration of the original purchaser’s lifetime, beginning on the date of purchase from an authorized MAH retailer and subject to applicable laws. The warranty will immediately become void if the product is purchased from an unauthorized retailer.