Our products are not machine washable but can be spot cleaned or gently hand-washed in warm soapy water. 

After cleaning, please make sure to wipe off any excess moisture and let your products air dry with any pockets or lids propped open. 

• Do not put your bags in the dryer. 
• Wash each item by hand only.
• Do not heat.
• Do not bleach
• Do not tumble
• Do not iron
• Do not dry clean

 

1、Polyester fabric:

Bag cleaning gently wash, do not use a hard brush hard brush, do not put the washing machine, nor put the dryer for drying, clean, placed in a ventilated cool place, natural drying. Please do not put in the hot sun or high temperature baking.

2, PU material:

PU material bags are recommended to use a wet cloth for local dirty wipe, it is not recommended to use a high concentration of alcohol wipes, there will be damage to the bag may be.

3, Can the bag use the dryer drying?

The bag is not able to use the dryer for drying, because the bag consists of a combination of materials, it is recommended that after cleaning placed in a cool and ventilated place for natural drying.

Shipping Fee:

1. Shipping Fee For These Areas

(Free shipping over $30):

Country/Region	Delivery Time	Cost
US	4-7 business days	$3.99-$5.99
Canada	7-12 business days	$3.99-$5.99
Australia	4-12 business days	$3.99-$5.99
New Zealand	7-12 business days	$3.99-$5.99
UK	5-7 business days	$3.99-$5.99
Germany	5-8 business days	$3.99-$5.99
Netherlands	5-7 business days	$3.99-$5.99
Poland	7-10 business days	$3.99-$5.99
Japan	2-4 business days	$3.99-$5.99
Italy	5-8 business days	$3.99-$5.99
Mexico	6-11 business days	$3.99-$5.99
Spain	5-8 business days	$3.99-$5.99
Portugal	5-7 business days	$3.99-$5.99
Austria	5-7 business days	$3.99-$5.99
Belgium	5-7 business days	$3.99-$5.99
Brazil	9-20 business days	$3.99-$5.99
EU	5-10 business days	$3.99-$5.99
Asia	6~20 business days	$3.99-$5.99
Others	5-20 business days	$3.99-$5.99

 

2. Shipping Fee For Remote Areas

(Free shipping over $80):

Colombia	10-25 business days	$8.99
Chile	10-25 business days	$8.99
Iceland	10-25 business days	$8.99
French Guiana	10-25 business days	$8.99
Bolivia	10-25 business days	$8.99
Falkland Islands	10-25 business days	$8.99
Peru	10-25 business days	$8.99
Suriname	10-25 business days	$8.99
Argentina	10-25 business days	$8.99
South Africa	10-25 business days	$8.99
Ecuador	10-25 business days	$8.99
Guyana	10-25 business days	$8.99
Venezuela	10-25 business days	$8.99
Paraguay	10-25 business days	$8.99
Caribbean Netherlands	10-25 business days	$8.99

 

How will my delivery be shipped?

CNE Express(https://www.cne.com/English/) functions as our logistics partner to ship out MAH products. They will choose the carrier that they think works best for our customers.

I ordered more than one item. Will they all be delivered at the same time?

The items will be delivered at the same time.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is in route.

 

What do I need to do when I received a different product than what I ordered?

Please contact customer support at service@mah-official.com.

 

Do you charge for customs, taxes, VAT or any other extra fees?

In general,there only be a small number of countries need to clear customs.if unfortunately,your order need to clear customs tax,and you need to make a payment again,please contact with us directly first.We will help you with certain amount of the tax,please do not worry about it.